How can we help?

Affiliate program

30% lifetime commission on every Foan customer you refer. Real recurring income.

Affiliate payouts

How and when affiliate commission is paid out — Stripe Express, monthly batch, £25 minimum.

Affiliate learning hub

12 short lessons across 4 tracks — pitching Foan, finding your audience, handling objections, scaling.

Agency tier (white-label Foan)

Run Foan under your own brand for multiple client workspaces. Your logo, your domain, your pricing.

White-label setup

Step-by-step from agency signup to first white-labelled client workspace.

Managing client workspaces

How the agency dashboard shows multiple clients — switching, billing, isolation, churn.

Plans & billing

How Foan pricing works, what's included, and how to change tier.

Refunds & cancellations

How refunds work and what you can expect when something goes wrong.

Public changelog

What changed and when. Updated weekly.

Overview

The first thing you see when you log in — agents, today's calls, integrations, setup checklist.

Call history

Every call in or out of your workspace, filterable by direction, status, and date.

Campaigns

How outbound campaigns are organised in the dashboard.

Payments

Taking payments from callers — how it works, when it's billed, what's logged.

Integrations (dashboard)

The page where you connect external services to Foan — different from the per-agent Integrations tab.

Support inside the dashboard

How to talk to a human (or a Foan agent answering on our behalf) when something's not working.

FAQ

Quick answers to the most common questions.

Welcome

Everything we know about Foan — written down so you don't have to call us.

Getting started

Your first agent live in 5 minutes — no code, no waiting.

Reception (the inbound agent)

Your AI receptionist — handles every call coming in. Booking, complaints, sales enquiries, all of it.

How the knowledge base works

What the agent reads before every call — and how to keep it accurate.

Agent settings (every tab explained)

A walk through every tab in the agent editor — what each one does and when to touch it.

Voices

How voice selection works, what's included, and when voice cloning makes sense.

Contacts

How Foan recognises repeat callers and what the agent does with that information.

Website widget

A "Talk to us" button on your website that calls your Foan agent — no phone required.

Google Sheets

Use a sheet as your live customer database — agents look up callers in real time and write outcomes back.

Calendly

Agent books appointments live during the call — invites go out the moment the caller agrees.

Connecting Twilio (your phone number)

How Foan handles your phone number — get a new one or forward your existing line.

HubSpot

Agent looks up callers as Contacts, creates Contacts for new callers, and pins a call note to each contact's timeline.

Salesforce

Agent looks up Contacts and Leads by phone, creates Leads for unknown callers, and logs every call as a completed Task.

Zendesk

Calls that need follow-up turn into Zendesk tickets — full transcript attached, sentiment-based priority, routed to the right group.