Foan Customer Care · existing-customer outreach
Calls that keep customers.
Not chase them.
Foan calls your existing customers at the right moment, to confirm a delivery, follow up after a fix, ask for a review, or check they're happy. Connected to your orders, CRM, or sheet, so every call has full context.
68% of churn happens because the customer feels forgotten.
The fix isn't more emails. It's a phone call from someone who already knows them.
How it works
Connect your data. Pick a moment. Foan calls.
Eight ready-made campaigns, every one wired to the integrations your business already uses.
Use case · E-commerce · Subscriptions
Delivery confirmation
Connected to
Hi Anna, just checking the bread box turned up this morning?
Outcome
Delivery confirmed
Support ticket avoided
Knows the caller
The agent reads the row from your sheet or CRM, last order, subscription tier, renewal date, last support ticket, before the call connects.
Sounds like a human
Warm, conversational, never reading a script. If the customer wants to chat, the agent chats. If they want to be quick, the agent's quick.
Logs the outcome
Result writes back to the same sheet or CRM, confirmed, opted-out, upsold, ticket logged, so you've got a clean campaign view the next morning.
Pricing
From $299/month.
Customer Care uses the same outbound minutes as Sales, one campaign type, multiple use cases.
Outbound · Customer Care
Outbound is in private beta.
We're working with a handful of brands on Customer Care campaigns. Tell us what you need and we'll get you set up.
Talk to us about outboundOther Foan products