Physiotherapists + SimplePractice
The AI receptionist for physiotherapists that writes straight into SimplePractice.
Back-pain enquiries don't wait for callbacks. Whoever answers gets the booking.
How it works
Foan plugs into SimplePractice so every call becomes structured data in the system you already use. No re-typing, no copy-paste, no "I'll add it later."
Why physiotherapists miss calls.
You're with a patient, hands on. The phone is in another room. The next caller hangs up after three rings.
Eleven on a Wednesday. You are in the middle of a soft-tissue session, hands on a runner's calf. The phone is at the front desk. It rings. It rings out. It rings again ten minutes later. By the time you finish your treatment block at 12.30, you have three missed calls and zero voicemails. They never leave them. You ring back the only number you recognise, the rest are gone.
Three callers, three lost bookings. Each was looking at a six-session course of care. £80 a session, six sessions, three patients. That is £1,440 of treatment that walked over to the clinic up the road who happened to have a receptionist on the desk.
Foan picks up while your hands are full. Asks what is going on, how long it has been there, whether they have been to physio before, whether they need MSK or sports rehab. Books the assessment in Cliniko or TM3 at the next slot you can take. Texts them the prep guide so they arrive in shorts and ready to move.
What you get on day one.
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Every call answered in two seconds. No queue, no missed-call voicemails, no "we'll get back to you tomorrow".
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Calls flow into SimplePractice automatically. No copy-paste from notepad. Whatever SimplePractice expects, Foan writes.
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UK phone number included. Take a new line or forward your existing business number. Either way, Foan picks up.
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Text or WhatsApp the second the call ends. You're on a job, you don't pick up — Foan does the work and tells you what was said.
Ready in 10 minutes.
Plans from £499/mo. Cancel any time. Number forwarding works on the existing line you already pay for.
Frequently asked
Does Foan really work for physiotherapists using SimplePractice?
Yes. You're with a patient, hands on. The phone is in another room. The next caller hangs up after three rings. Foan answers calls live, qualifies them by asking the questions a physiotherapist would ask, and writes the outcome into your SimplePractice automatically. There's nothing for you to copy across.
How does Foan + SimplePractice compare to hiring a receptionist?
A part-time receptionist costs around £1,800/mo and only covers business hours. Foan picks up 24/7 in two seconds, never misses a call during peak, and starts at £499/mo. Everything ends up in SimplePractice the same way a human assistant would log it — except instantly and without typos.
What if a caller asks a question Foan doesn't know the answer to?
Foan is configured with your business hours, services, prices and FAQs the moment it's set up — we scan your website automatically. For anything genuinely unknown, the agent admits it doesn't know, takes the caller's contact details, and pings you so you can ring back. Better than voicemail, every time.
How quickly can I get this live with SimplePractice?
Under 10 minutes. Sign up, connect SimplePractice via OAuth (one click), pick a UK phone number, point your existing business line at it. Foan starts answering on the next ring.
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