Nurseries + Famly
The AI receptionist for nurseries that writes straight into Famly.
New-place enquiries for September starts come in March. Slow response loses the spot.
How it works
Foan plugs into Famly so every call becomes structured data in the system you already use. No re-typing, no copy-paste, no "I'll add it later."
Why nurseries miss calls.
Parents ring during nap time, during pickup, during a tantrum. Staff can't always step away from the children.
It's a Wednesday in March. A mum on maternity leave has decided she wants her one-year-old to start nursery in September. She's been on Day Nurseries and Childcare.co.uk all morning. She has a shortlist of four. She rings yours first because you have the cleanest reviews.
It's pickup time. Your manager is at the door handing children over to parents. The phone rings out. The mum rings the next nursery. They pick up. They send her the visit form, book her in for Friday, and have a place reserved for September by the end of next week. Five days a week, fifty weeks a year, two years until school. Roughly £24,000 of fees gone, including the sibling who would have followed.
Foan picks up while your team is with the children. Speaks to parents in the calm tone they need to hear. Takes the child's age, the start date, days they want, and whether they get the funded hours. Books the show-around tour and sends the visit form by text. Drops everything into Famly or your enquiry log so the manager opens her laptop in the morning to a list of qualified tours, not missed calls.
What you get on day one.
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Every call answered in two seconds. No queue, no missed-call voicemails, no "we'll get back to you tomorrow".
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Calls flow into Famly automatically. No copy-paste from notepad. Whatever Famly expects, Foan writes.
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UK phone number included. Take a new line or forward your existing business number. Either way, Foan picks up.
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Text or WhatsApp the second the call ends. You're on a job, you don't pick up — Foan does the work and tells you what was said.
Ready in 10 minutes.
Plans from £199/mo. Cancel any time. Number forwarding works on the existing line you already pay for.
Frequently asked
Does Foan really work for nurseries using Famly?
Yes. Parents ring during nap time, during pickup, during a tantrum. Staff can't always step away from the children. Foan answers calls live, qualifies them by asking the questions a nursery would ask, and writes the outcome into your Famly automatically. There's nothing for you to copy across.
How does Foan + Famly compare to hiring a receptionist?
A part-time receptionist costs around £1,800/mo and only covers business hours. Foan picks up 24/7 in two seconds, never misses a call during peak, and starts at £199/mo. Everything ends up in Famly the same way a human assistant would log it — except instantly and without typos.
What if a caller asks a question Foan doesn't know the answer to?
Foan is configured with your business hours, services, prices and FAQs the moment it's set up — we scan your website automatically. For anything genuinely unknown, the agent admits it doesn't know, takes the caller's contact details, and pings you so you can ring back. Better than voicemail, every time.
How quickly can I get this live with Famly?
Under 10 minutes. Sign up, connect Famly via OAuth (one click), pick a UK phone number, point your existing business line at it. Foan starts answering on the next ring.
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