Famly

childcare

Nursery enquiries answered, parents booked in for visits.

UK + EU nursery management. Agent answers parent queries, books visits, captures pickup-time changes.

This integration is on the roadmap. Vote for it to bump it up the queue, or tell us why you need it on the feedback page.

What this does

  • Answers prospective parent enquiries about places, fees, and government-funded hours.

  • Books nursery visits in the manager's diary.

  • Captures the child's age and required start date for the waitlist.

  • Routes existing-parent calls (illness, pickup changes) to the right key worker by SMS or Slack.

  • Honours your safeguarding procedure for any concerning calls.

Why this matters

Real reasons Famly pays for itself, written for the businesses that actually use it.

UK nurseries

The phone rings during nap time, during pickup, during a tantrum. The agent picks up so the staff stay focused on the children. Visits get booked, parents feel responded to.

Multi-site nursery groups

Each site has its own diary and team. Agent routes by called number to the right Famly site, no manual triage.

How it works

Setup takes a few minutes. The integration runs on every relevant call afterwards.

  1. 1

    Connect Famly

    API integration via Famly's partner channel.

  2. 2

    Set the FAQ

    Fees, funded hours, opening times, age ranges. Agent answers from your data, never invents.

  3. 3

    Calls flow to the right person

    New enquiries to manager, existing parents to the key worker, urgent matters to the duty lead.

A real call

A new place enquiry

Parent looking for a place for their 2-year-old next September.

Caller

Hi, I'm looking for a nursery place for my daughter, she'll be 2 in August. Do you have spaces?

Agent

For September starts we have a few full-time spaces left and a waitlist for part-time. Would you like to come for a visit? I can book you with our manager Ruth on Thursday at 10 or Friday at 2.

Best for

UK nurseries on Famly

After-school clubs and breakfast clubs

Holiday camps with rolling bookings

Forest schools and outdoor nurseries

Common questions

Safeguarding?

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Any call mentioning safeguarding triggers immediate escalation to the duty lead. The agent never tries to handle it.

Worth doing the maths first

How much are missed calls actually costing you?

If you're not sure Famly pays for itself, run our calculator. Most service businesses recover the Foan subscription in the first three captured calls.

Open the missed-call calculator

Famly is on the roadmap

Vote for Famly on the feature board and we'll prioritise it. We ship the most-requested integrations first.

Vote for Famly
Vote for Famly