Foan Concierge
The AI receptionist
for practices that count
the call as a relationship.
Vets, dentists, solo lawyers, advisors and clinics live by referrals and lifetime value. Every missed call is years of revenue going to whoever picked up. Foan Concierge picks up in two seconds, every time.
The maths your accountant doesn't do out loud
One captured call a year pays for the platform.
You're aiming for thirty.
A solo dentist who picks up one new-patient family a year that would have rung out has earned £15k of lifetime fees. A vet who keeps a panicked Saturday-night call has just signed a ten-year client. A solicitor who answers a divorce enquiry on the first ring has a case worth £6k to £15k.
Foan Concierge
£999
per month, 5,000 mins included
One captured client
£8k–£100k
depending on vertical
Break-even
First call
that would have rung out
Built for the verticals where one call is a relationship.
Each page below has the maths laid out for that vertical, the software we plug into, and a story from a busy Saturday.
Veterinary practices
A new-pet enquiry is ten years of relationship.
£8k to £15k per pet
Private dentists
A new-patient call is a decade of family hygiene appointments.
£8k to £25k per patient
Solicitors and family law
A divorce or estate enquiry is eighteen months of work.
£6k to £15k per matter
Independent financial advisors
An inheritance call is a decade of trail commission.
£30k to £100k+ per client
Aesthetic clinics
An Instagram enquiry is years of repeat treatments.
£3k to £8k per client
Private GPs
A self-pay patient is unlikely to switch once they trust you.
£2k to £6k per patient per year
What you get on the Concierge tier.
Same Foan platform underneath. The Concierge tier is what you turn on when one missed call carries five-figure consequences.
Custom voice training on your team
We train the agent on the language and tone your reception team uses, so the agent sounds like an extension of your practice, not a generic call centre.
API access and bring-your-own-LLM
Drop the agent into your own infrastructure. Bring your preferred model. Connect proprietary patient or client systems.
Compliance and recording retention
7-year recording retention, full transcript audit trail, and configurable redaction for regulated verticals. ICO-aligned.
Sentiment and outcome analytics
Workspace-wide dashboard showing booking rate, sentiment trend, and outcome distribution. Spot patterns across your front of house.
White-label optional
For multi-location groups, run the platform under your brand. Your domain, your colours, your support contact.
SLA and dedicated success
99.9% uptime SLA. Dedicated success manager. Priority routing on the bridge so calls never queue behind volume customers.
We onboard practices one at a time.
Concierge isn't self-serve. We hold a 30-minute onboarding call, train the agent on your scripts and tools, run test calls with your team, and stay on the line for the first week of live traffic. After that you're on a managed footing.
Week 1. Agent live on your number. We monitor every call.
Week 2 to 4. Tune voice and prompt against real bookings.
Month 2. Quarterly review pattern with your dedicated lead.
Ready to stop losing five-figure calls to voicemail?
Tell us about your practice. We'll come back within a working day with a plan tailored to your front of house.