Zoho CRM

crm

Every call logged on the right Zoho contact and deal.

Massive in India + EU + global SMB. Agent looks up contacts by phone, logs the call, creates leads from unknown callers.

This integration is on the roadmap. Vote for it to bump it up the queue, or tell us why you need it on the feedback page.

What this does

  • Looks the caller up in Zoho CRM by phone number.

  • Logs every call as an Activity on the matching Contact and Deal.

  • Creates new Leads from unknown callers, routed by your existing rules.

  • Updates Deal stage on call outcomes.

  • Reads the Deal owner so the agent can route follow-up to the right rep.

Why this matters

Real reasons Zoho CRM pays for itself, written for the businesses that actually use it.

India + EU SMBs

Zoho is your CRM because it costs a fraction of HubSpot. The agent works with what you have, no need to switch tools to get call logging that just works.

How it works

Setup takes a few minutes. The integration runs on every relevant call afterwards.

  1. 1

    Connect Zoho

    OAuth via Zoho's standard CRM partner flow.

  2. 2

    Map call types to Zoho objects

    Sales calls to Lead/Deal. Support calls to Cases. Set defaults that match your existing workflow.

  3. 3

    Calls write back automatically

    Standard Zoho activity timeline gets every call.

A real call

A repeat-customer call

Existing Zoho contact rings about an upgrade.

[Zoho match: Anil Kumar, current plan: Standard, last contact: 60 days ago]

Agent

Hi Anil. Thanks for calling. Anything I can help with on your account?

Best for

SMBs on Zoho CRM (especially India and EU markets)

Sales teams that picked Zoho over HubSpot or Salesforce

Common questions

Zoho plan?

▼

Standard plan and above for API access.

Worth doing the maths first

How much are missed calls actually costing you?

If you're not sure Zoho CRM pays for itself, run our calculator. Most service businesses recover the Foan subscription in the first three captured calls.

Open the missed-call calculator

Zoho CRM is on the roadmap

Vote for Zoho CRM on the feature board and we'll prioritise it. We ship the most-requested integrations first.

Vote for Zoho CRM
Vote for Zoho CRM