trades
Field-service jobs created on the call, dispatched in real time.
Enterprise FSM for HVAC, plumbing, electrical. Agent books the job, captures the address, dispatches the right technician based on availability + skills.
This integration is on the roadmap. Vote for it to bump it up the queue, or tell us why you need it on the feedback page.
What this does
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Captures the customer's address and job description on the call.
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Creates a ServiceTitan job in the pipeline you choose (residential, commercial, emergency).
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Reads technician availability + skills, dispatches the right one for the job.
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Honours your service area, emergency rates, and dispatch rules.
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Confirms the appointment window with the caller before hangup ("between 10 and 12 tomorrow").
Why this matters
Real reasons ServiceTitan pays for itself, written for the businesses that actually use it.
Plumbing and HVAC businesses
Every missed call is a £200 to £500 job that goes to a competitor. The agent picks up at 7am, at lunch, at 9pm, books the visit, dispatches the engineer.
Multi-tech trades
The right tech for the job matters. ServiceTitan knows who has the gas-safe ticket. The agent reads it, books the right one, your wrong-tech rate goes to zero.
Service companies after hours
Emergency calls between 6pm and 8am are 30% of your revenue. The agent handles them at the same rate, no on-call dispatcher needed.
How it works
Setup takes a few minutes. The integration runs on every relevant call afterwards.
- 1
Connect ServiceTitan
OAuth via ServiceTitan's partner integration. We never see your password.
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Map call types to job types
Boiler emergency to "Heating Emergency" in your ServiceTitan setup. Boiler service to "Heating Service".
- 3
Calls become jobs automatically
Every relevant call ends with a ServiceTitan job in the dispatch queue.
A real call
A boiler emergency
Caller has no hot water, needs an engineer today.
My boiler's broken, no hot water, can someone come today?
Yes. I have an engineer free between 2 and 4 this afternoon. The emergency rate is £95 plus parts. Address?
14 Park Road, Bristol BS3.
Booked. Mike will be there between 2 and 4. He'll text you when he's 30 minutes out.
Best for
Plumbers, electricians, HVAC
Locksmiths, garage doors, glass replacement
Restoration and damage cleanup
Pest control and pool services
Common questions
ServiceTitan plan?
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Pro and above for API access. Smaller plans don't expose the dispatch APIs we need.
Can the agent quote on the call?
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Yes if you maintain a price book in ServiceTitan. Agent reads it, quotes within your rules, escalates anything outside.
Worth doing the maths first
How much are missed calls actually costing you?
If you're not sure ServiceTitan pays for itself, run our calculator. Most service businesses recover the Foan subscription in the first three captured calls.
Open the missed-call calculatorServiceTitan is on the roadmap
Vote for ServiceTitan on the feature board and we'll prioritise it. We ship the most-requested integrations first.
Vote for ServiceTitan