Mews

hotels

Hotel room bookings during the call, straight into your PMS.

Live room availability + booking on Mews. Agent quotes the best rate, takes the deposit, drops the reservation straight into your PMS during the call.

This integration is on the roadmap. Vote for it to bump it up the queue, or tell us why you need it on the feedback page.

What this does

  • Reads your Mews availability and rate plans live during the call.

  • Quotes the right rate for the dates and room type.

  • Takes the deposit or full payment via your existing Mews payment processor.

  • Books server-side, the reservation lands in Mews within seconds.

  • Captures preferences (high floor, late check-in, dietary) for the front desk.

Why this matters

Real reasons Mews pays for itself, written for the businesses that actually use it.

Independent hotels

Direct bookings save you 15% to 25% in OTA commission. The agent converts phone enquiries directly, instead of pushing them to Booking.com to find you.

Boutique and B&B owners

You don't have a 24-hour front desk. The agent picks up at 11pm, books the room, takes the deposit. The guest checks in tomorrow with everything already done.

How it works

Setup takes a few minutes. The integration runs on every relevant call afterwards.

  1. 1

    Connect Mews

    OAuth via Mews's open platform.

  2. 2

    Map room types and rate plans

    Tell the agent which rate plan applies to which caller type (direct, member, walk-up).

  3. 3

    Calls become reservations

    Every booking call ends with a confirmed Mews reservation.

A real call

A direct-booking phone call

Caller wants a king-size room for two nights.

Caller

I'd like to book a king room for Friday and Saturday next week.

Agent

For two nights, I have a king for £180 per night plus breakfast at £15. £390 total. Card to hold the booking?

Best for

Independent hotels

Boutique and lifestyle hotels

B&Bs and small inns on Mews

Hostels and aparthotels

Common questions

Multi-property?

▼

Yes. Connect each property to its own Foan agent or one super-agent that routes by called number.

OTA bookings?

▼

Foan handles direct phone bookings. OTA bookings flow through your existing Mews channel manager.

Worth doing the maths first

How much are missed calls actually costing you?

If you're not sure Mews pays for itself, run our calculator. Most service businesses recover the Foan subscription in the first three captured calls.

Open the missed-call calculator

Mews is on the roadmap

Vote for Mews on the feature board and we'll prioritise it. We ship the most-requested integrations first.

Vote for Mews
Vote for Mews