Cliniko

healthcare

Patient bookings during the call, straight into the live diary.

Clinic appointment bookings on Cliniko during the call. Agent reads practitioner availability, books, sends the confirmation. Popular with UK + AU clinics.

This integration is on the roadmap. Vote for it to bump it up the queue, or tell us why you need it on the feedback page.

What this does

  • Reads your Cliniko practitioner schedules live during the call.

  • Books appointments respecting practitioner specialities and treatment durations.

  • Captures the patient's details (name, DOB, contact, referral source) into the right Cliniko fields.

  • Sends the standard Cliniko confirmation by email and SMS.

  • Honours your existing intake and consent process for new patients.

Why this matters

Real reasons Cliniko pays for itself, written for the businesses that actually use it.

UK private GP and physio clinics

Patients ring during the day expecting a human. The agent answers in two seconds, books them in, and the receptionist does not break flow on the patients in front of her.

Multi-practitioner clinics

Booking the right person matters. Agent reads the practitioner's specialities so a knee injury never gets booked to the dietician.

Solo therapists and counsellors

You're with a client. The next caller is a new enquiry that won't ring twice. The agent books them in without interrupting your session.

How it works

Setup takes a few minutes. The integration runs on every relevant call afterwards.

  1. 1

    Connect Cliniko

    OAuth via Cliniko's standard partner flow. We request only the scopes the agent needs.

  2. 2

    Pick which practitioners

    Choose which clinicians the agent can book. Solo practices pick everyone, multi-practice clinics scope per-agent.

  3. 3

    Calls book straight in

    When a patient rings to book, agent quotes the soonest slot for the right practitioner, captures details, confirms.

A real call

A new patient booking

Caller asks for a physio appointment for back pain.

Caller

Hi, I need to see a physio for my back, soonest you have.

Agent

Sarah has Thursday at 11:30 or Friday at 4. Which works?

Caller

Friday 4.

Agent

Booked. Could I take your full name and date of birth so the file is ready when you arrive?

Best for

Private GP clinics, physiotherapists, chiropractors

Therapists, counsellors, allied health

Aesthetic and dermatology clinics

Multi-practitioner specialist groups

Common questions

Cliniko plan?

▼

Standard plan and above for API access.

GDPR / patient privacy?

▼

We process the call as a data processor. The audio recording is opt-in only with disclosure played to the caller.

Worth doing the maths first

How much are missed calls actually costing you?

If you're not sure Cliniko pays for itself, run our calculator. Most service businesses recover the Foan subscription in the first three captured calls.

Open the missed-call calculator

Cliniko is on the roadmap

Vote for Cliniko on the feature board and we'll prioritise it. We ship the most-requested integrations first.

Vote for Cliniko
Vote for Cliniko