HVAC Contractors + ServiceM8
The AI receptionist for HVAC contractors that writes straight into ServiceM8.
A no-AC house in August won't leave you a voicemail. They call the next number.
How it works
Foan plugs into ServiceM8 so every call becomes structured data in the system you already use. No re-typing, no copy-paste, no "I'll add it later."
Why HVAC contractors miss calls.
Emergency calls in heatwaves and freezes convert hot. If you answer.
It's a Friday afternoon in July. A young family's central AC just stopped. The house is heating up. The toddler is melting. They're on the third HVAC company they Googled and the first two didn't pick up.
You're on a job swapping out a compressor. Your tech doesn't answer the office line. The family books with a national chain that quoted them $14,000 for a full system over the phone. You would have done it for $9,500.
Foan answers in two seconds. Asks them what's happening, runs through the basic triage (is the unit running but not cooling, breaker tripped, blower working), books them onto your same-day priority list. Texts you the address and the symptoms before they hang up.
What you get on day one.
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Every call answered in two seconds. No queue, no missed-call voicemails, no "we'll get back to you tomorrow".
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Calls flow into ServiceM8 automatically. No copy-paste from notepad. Whatever ServiceM8 expects, Foan writes.
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UK phone number included. Take a new line or forward your existing business number. Either way, Foan picks up.
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Text or WhatsApp the second the call ends. You're on a job, you don't pick up — Foan does the work and tells you what was said.
Ready in 10 minutes.
Plans from £199/mo. Cancel any time. Number forwarding works on the existing line you already pay for.
Frequently asked
Does Foan really work for HVAC contractors using ServiceM8?
Yes. Emergency calls in heatwaves and freezes convert hot. If you answer. Foan answers calls live, qualifies them by asking the questions a hvac contractor would ask, and writes the outcome into your ServiceM8 automatically. There's nothing for you to copy across.
How does Foan + ServiceM8 compare to hiring a receptionist?
A part-time receptionist costs around £1,800/mo and only covers business hours. Foan picks up 24/7 in two seconds, never misses a call during peak, and starts at £199/mo. Everything ends up in ServiceM8 the same way a human assistant would log it — except instantly and without typos.
What if a caller asks a question Foan doesn't know the answer to?
Foan is configured with your business hours, services, prices and FAQs the moment it's set up — we scan your website automatically. For anything genuinely unknown, the agent admits it doesn't know, takes the caller's contact details, and pings you so you can ring back. Better than voicemail, every time.
How quickly can I get this live with ServiceM8?
Under 10 minutes. Sign up, connect ServiceM8 via OAuth (one click), pick a UK phone number, point your existing business line at it. Foan starts answering on the next ring.
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