Appliance Repair Techs + ServiceM8
The AI receptionist for appliance repair techs that writes straight into ServiceM8.
Food spoiling = urgent. Food spoiling = next number on the list.
How it works
Foan plugs into ServiceM8 so every call becomes structured data in the system you already use. No re-typing, no copy-paste, no "I'll add it later."
Why appliance repair techs miss calls.
Dead fridges and broken dishwashers convert fast. To whoever answers first.
It's Saturday morning, 7am. A family wakes up to find their fridge has stopped overnight. Defrosted ice cream pooling at the bottom. £400 of weekly shop in the bin. They start ringing appliance repair techs in their area.
You're in bed. Your van phone is on silent. Your wife answers your office line on weekdays only. They book the second tech they call, who picks up while making tea. You're £200 down.
Foan picks up in two seconds. Friendly and reassuring. Asks for the make, model if known, what's wrong (no power, won't cool, leaking water), how long it's been like this. Books a same-day call-out on your route. Texts you the symptoms so you can pack the right parts.
What you get on day one.
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Every call answered in two seconds. No queue, no missed-call voicemails, no "we'll get back to you tomorrow".
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Calls flow into ServiceM8 automatically. No copy-paste from notepad. Whatever ServiceM8 expects, Foan writes.
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UK phone number included. Take a new line or forward your existing business number. Either way, Foan picks up.
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Text or WhatsApp the second the call ends. You're on a job, you don't pick up — Foan does the work and tells you what was said.
Ready in 10 minutes.
Plans from £49/mo. Cancel any time. Number forwarding works on the existing line you already pay for.
Frequently asked
Does Foan really work for appliance repair techs using ServiceM8?
Yes. Dead fridges and broken dishwashers convert fast. To whoever answers first. Foan answers calls live, qualifies them by asking the questions a appliance repair tech would ask, and writes the outcome into your ServiceM8 automatically. There's nothing for you to copy across.
How does Foan + ServiceM8 compare to hiring a receptionist?
A part-time receptionist costs around £1,800/mo and only covers business hours. Foan picks up 24/7 in two seconds, never misses a call during peak, and starts at £49/mo. Everything ends up in ServiceM8 the same way a human assistant would log it — except instantly and without typos.
What if a caller asks a question Foan doesn't know the answer to?
Foan is configured with your business hours, services, prices and FAQs the moment it's set up — we scan your website automatically. For anything genuinely unknown, the agent admits it doesn't know, takes the caller's contact details, and pings you so you can ring back. Better than voicemail, every time.
How quickly can I get this live with ServiceM8?
Under 10 minutes. Sign up, connect ServiceM8 via OAuth (one click), pick a UK phone number, point your existing business line at it. Foan starts answering on the next ring.
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